Frequently Asked Questions

Find answers to common questions about shopping at Ambrova, our perfumes, orders, shipping, and more.

Orders & Payment

  • How do I place an order?

    Browse our Products, select your preferred fragrance and size, add it to the cart, and proceed to checkout. You can checkout as a guest or log in to your account. We accept secure payments through Razorpay.

  • What payment methods do you accept?

    We accept major payment options through Razorpay, including credit cards, debit cards, UPI, net banking, and supported wallets. Payment is secure and processed at checkout.

  • Can I use a coupon or discount code?

    Yes. At checkout, enter your coupon code in the “Have a coupon?” field and click Apply. The discount will be reflected in your order total before you pay.

Shipping & Delivery

Returns & Refunds

Products & Fragrances

  • Are Ambrova perfumes long-lasting?

    Our fragrances are crafted for lasting wear. Duration may vary by skin type, weather, fragrance concentration, and application method. Product pages include perfume notes to help you choose better.

  • What sizes are available?

    Each product lists available variants with their prices. Select your preferred size on the product page before adding it to cart.

Account & Support

Still have questions? Contact us and we'll be happy to help.